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Pay: $40,000 - $65,000
Location: Wakefield, Ma
Hours: M - F 7am - 3pm
Full Time
Job Duties
Main point of contact between customers and Falite Bros., Inc employees.
Determine customers needs, and direct to appropriate employee to resolve any/all issues.
Ensure customers receive our utmost attention.
Create daily schedules for all service technicians, prioritizing emergencies, in an efficient manner.
Ensure new jobs are created for follow-up calls whenever necessary, and ensure technician ordered and received any parts necessary to complete job.
Job Requirements
HVAC, HVAC/R skill set desired
Strong knowledge of electrical systems
Must have passion for exceptional customer service skills
Ability to lift 50 pounds independently and use power and hand tools
Must be mechanically inclined
Benefits:
Medical and dental insurance
Paid holidays, vacation, and sick days
401K
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